The healthcare delivered in high-income countries is riddled with defects in value. One in 10 patients experiences harm when ...

Objective To assess the association of county-level bias about black and white people with patient experience, influenza immunisation, and quality of clinical care for black and white older US adults ...

4 Danish Society for Patient Safety, Hvidovre Hospital, Hvidovre, Denmark Correspondence to: P Knudsen Pharmakon a/s, Danish College of Pharmacy Practice, DK-3400 Hillerød, Denmark; ...

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be ...

Background There is an increasing number of quality indicators being reported publicly with aim to improve the transparency on hospital care quality. However, they are little used by patients.

1 Division of Health Services Management and Policy, College of Public Health, The Ohio State University, Columbus, Ohio, USA 2 Department of Surgery, The Ohio State University Wexner Medical Center, ...

Objective Relatively little attention has been devoted to the role of communication between physicians as a mechanism for individual and organisational learning about diagnostic delays. This study’s ...

Background Burnout threatens intensive care unit (ICU) professionals’ capacity to provide high-quality care. Moral distress is previously considered a root cause of burnout, but there are other risk ...

Objective Indicators based on hospital administrative data have potential for misclassification error, especially if they rely on clinical detail that may not be well recorded in the data. We applied ...

Background: Many people advocate audit and feedback as a strategy for improving professional practice. The main results of an update of a Cochrane review on the effects of audit and feedback are ...

1 Director, Quality & Productivity Laboratory, MIME Department, 334 Snell Engineering Center, 360 Huntington Avenue, Northeastern University, Boston, MA 02115, USA 2 Director, Quality Resource ...